Frequently asked questions
Everything you need to know about working with Spider Softech.
What services do you offer?
We provide data entry, accounting and bookkeeping, lead generation, data scraping and web scraping, data mining and web mining, data extraction and processing, e-commerce store management, real estate research and data entry, property listing, product listing and uploading, file conversion and transcription, CRM data entry, chat support, virtual assistant services, and cold calling and cold DM outreach, and website and web application development.
How can I contact your customer support?
You can reach our team anytime by email at info@spidersoftech.com, by phone on +91 99943 14367, or through the live chat on this website.
What makes your services different?
Flexible and affordable pricing plans, 24/7 support, accurate and reliable data, error-free processing, very fast delivery, and solutions customised to your needs. Every client also gets a dedicated project manager and QC manager.
Do you offer a free trial?
Yes. We complete a free sample task so you can check our quality and turnaround before you commit.
Do you offer discounts or promotions?
Yes. We offer volume discounts for larger projects and run promotions from time to time. Contact us for a quote.
How do I place an order?
Send us your requirements through the contact form or by email. We'll reply with a quote and a free trial, then assign a dedicated team to your project.
How do you keep my data secure?
We use 128-bit encryption, VPN and SSL, run background checks on our employees, and sign non-disclosure agreements with clients on request.
How do you charge for your services?
Our pricing depends on the nature, duration and scope of the project. We offer hourly and per-page/per-record rates, and websites and web applications are quoted per project. See our pricing page or ask for a custom quote.
Still have questions?
Our team is available 24/7 by email, phone and chat.